"Your attention to detail and good service management skills created the results we were looking for. Your shopping assessments are always delivered in a timely manner and complete in every detail."
R. Shimma Sikand,
Leader in Higher Education
Rosa Eulalia Aybar, Mystery Shopping Coordinator
Rosa Eulalia Aybar has accepted the position as Elite's Mystery Shopping Coordinator. Rosa initially joined Elite Consultants over 5 years ago and is fluent in both English and Spanish, a huge asset for many schools throughout the industry. During her tenure at Elite Consultants Rosa has become an expert on delivering extraordinary mystery shopping services first as a premier shopper and now as the coordinator and leader of our entire mystery shopping team.
Organization and Team Effectiveness
Detailed knowledge of higher education compliance standards
Supports all other Elite Compliance Service Solutions
Hires, trains and monitors mystery shopping staff
Excellent customer service skills
Account Management Relations
How do measure your impact on higher education?
Satisfying and often exceeding a school's service expectation
Seeing individual and team objectives become reality
Having a positive influence on a school's admissions performance
The increasing number of new and repeat clients
What excites or concerns you about higher education?
Everything about higher education excites me...I enjoy making a difference.
I'm concerned when more positive attention isn't given to the coaching impact our shop's can have to empower a reps professional development
Name a few of your other passions or hobbies?
I enjoy a close relationship with my family and friends. Also, I like people and learning about different cultures.